Right of withdrawal
Consumers have a fourteen-day withdrawal.
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract is concluded.
In order to exercise your right of cancellation, you must inform us (contact information in the imprint) by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to cancel this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of withdrawal
If you withdraw from this contract, we have all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery we offer ), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.
If you have requested that the services should commence during the cancellation period, you have to pay us a reasonable amount, which corresponds to the proportion of the services already provided up to the point in time at which you inform us of the exercise of the right of cancellation with regard to this contract Compared to the total scope of the services provided in the contract.
The right of withdrawal does not apply to the following contracts:
- Contracts for the provision of services, including financial services, the price of which depends on fluctuations in the financial market over which the entrepreneur has no influence and which can occur within the withdrawal period, in particular services in connection with shares, with shares in open-ended investment funds within the meaning of § 1 Paragraph 4 of the Capital Investment Code and with other tradable securities, currencies, derivatives or money market instruments.
The right of withdrawal expires prematurely if we have provided the service in full and have only started performing the service after you have given your express consent and at the same time confirmed your knowledge that you will lose your right of withdrawal if we have fully fulfilled the contract.
Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following the provision of the following service (*):Please list the services you have ordered with the respective service ID and invoice or contract number.
Ordered on (*) / received on (*)
Name of the consumer (s)
Address of the consumer (s)
Signature of the consumer (s) (only on paper)